FAQ

Product Questions

Yes, our wireless chargers are designed for both indoor and outdoor use.
No, Relic tabletops are not designed for outdoor use.
To clean your Relic tabletop, use a mild detergent and a damp soft cloth to wipe down the surface. Avoid harsh chemicals or abrasive cleaners, as they can damage the finish. For stubborn stains, a non-abrasive cleaner may be used, but always test it in an inconspicuous area first.
Relic tabletops are built for durability and designed to last for many years with proper care and maintenance. While the exact lifespan will depend on factors such as usage, cleaning, and environmental conditions, these high-quality tabletops are crafted to withstand the rigors of commercial settings and maintain their beauty over time. Regular cleaning and avoiding exposure to harsh chemicals can help maximize the lifespan of your Relic tabletop.
No, Midtown tabletops are not designed for outdoor use.
To clean your Midtown tabletop, use a mild detergent and a damp soft cloth to wipe down the surface. Avoid harsh chemicals or abrasive cleaners, as they can damage the finish. For stubborn stains, a non-abrasive cleaner may be used, but always test it in an inconspicuous area first.
Midtown tabletops are built for durability and designed to last for many years with proper care and maintenance. While the exact lifespan will depend on factors such as usage, cleaning, and environmental conditions, these high-quality tabletops are crafted to withstand the rigors of commercial settings and maintain their beauty over time. Regular cleaning and avoiding exposure to harsh chemicals can help maximize the lifespan of your Midtown tabletop.
No, Veneer tabletops are not designed for outdoor use.
To clean your Veneer tabletop, use a mild detergent and a damp soft cloth to wipe down the surface. Avoid harsh chemicals or abrasive cleaners, as they can damage the finish. For stubborn stains, a non-abrasive cleaner may be used, but always test it in an inconspicuous area first.
Veneer tabletops are built for durability and designed to last for many years with proper care and maintenance. While the exact lifespan will depend on factors such as usage, cleaning, and environmental conditions, these high-quality tabletops are crafted to withstand the rigors of commercial settings and maintain their beauty over time. Regular cleaning and avoiding exposure to harsh chemicals can help maximize the lifespan of your Veneer tabletop.
Yes, Tribeca tabletops are specifically designed to withstand the rigors of outdoor use. They are resistant to fading, warping, and damage, making them a durable choice for outdoor dining areas.
No, we do not recommend using another base with your Tribeca tabletop. The tops are tough to drill into, and attempting to mount a different base could result in damage. For this reason, we only sell Tribeca tops paired with a BFM base. Our team pre-drills the holes to match the exact pattern of the base, ensuring a secure and trouble-free fit. This guarantees the best performance and protects the integrity of the tabletop.
Our outdoor steel furniture has an E-coating and is powder coated.
Yes, in most cases.
Yes.
https://golden-care.com/products/ Has a cleaner and sealer for this.
European Beech Wood
Wood chairs originate in Eastern Europe.
The thickness of the foam-padded seat varies depending on the chair model. Please contact our sales team for more details.
The PHTB2626T Bali bar height base can be custom cut to lower heights for a charge
Contact our Customer service department for dims & pallet weight.
 Wind ratings are intended as a guide to the relative strength of the umbrellas only and tested at their optimal positions. Umbrellas with any degree of tilt should not follow the below ratings. Wind can be extremely variable, depending on the surroundings, elevation, gusts, etc. In any high wind or sudden extreme weather conditions, all umbrellas should be closed and taken indoors, regardless of size, weight, or base weight and never be left unattended in the open position. This will reduce the risk of damage to your umbrella, furniture, and property. we strongly recommend closing your umbrella and taking indoors when not in use or when sustained winds exceed 25 mph.
Yes, in most cases, replacement parts for damaged umbrellas are available. If you need assistance identifying or ordering the correct parts, please contact our sales department, and they’ll be happy to help.
Yes, seat pads are available for purchase depending on the model. For more information or assistance, please contact our sales department.
250 lbs.
Availability depends on the product. Our customer service specialists are happy to assist you in determining if replacement parts are available for your item.
Some outdoor barstools require footrest/stretcher assembly.
Yes, assembly is required for all tables. Each product includes complete instructions, and our customer service team is available to assist with any questions you may have.
For small tears, you can use a vinyl repair kit, which typically includes adhesive and patching materials to blend seamlessly with the existing upholstery. For larger damage or professional results, we recommend reaching out to our customer service team for advice on replacement options.

Sales & Service Questions

Contact our freight department at freightquote@bfm1.com.
Our furniture is specifically designed for commercial use.
Authorized dealers and resellers can send their purchase orders to sales@bfm1.com for prompt processing.
For freight issues and warranty claims please contact returns@bfm1.com.
We do not maintain a product showroom.
We maintain a large inventory of our products so they are available to meet your needs. For specific items, feel free to contact our sales team for current availability.
We offer a wide range of customization options, including various vinyl grades and colors for indoor seating, an array of Sunbrella® fabrics for outdoor seating, and personalized touches like adding umbrella holes to tables or logos to your umbrellas. Let us help you create the perfect look for your space!
Contact your local food service equipment or commercial furniture dealer. Also, if you are working with a designer, they may help. Finally, our products can be found on many dealers' websites.
No, our products are sold exclusively through our dealer network, as they are specifically designed for commercial use.
Send your address and contact information to quotes@bfm1.com and a representative will reach out.
Send a request to quotes@bfm1.com and a representative will reach out.
Our catalog is available exclusively in digital format. You can easily access it on our website.


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