FAQ

Product Questions

Yes, our wireless chargers are designed for both indoor and outdoor use.
No, Relic tabletops are not designed for outdoor use. Exposure to rain, humidity, and UV rays can cause damage to the tabletops, compromising their durability and appearance.
To clean your Relic tabletop, simply use a mild detergent and warm water with a soft cloth to wipe down the surface. Avoid harsh chemicals or abrasive cleaners, as they can damage the finish. For stubborn stains, a non-abrasive cleaner may be used, but always test it in an inconspicuous area first. Regular cleaning helps maintain the beauty and durability of your Relic tabletop.
Relic tabletops are built for durability and designed to last for many years with proper care and maintenance. While the exact lifespan will depend on factors such as usage, cleaning, and environmental conditions, these high-quality tabletops are crafted to withstand the rigors of commercial settings and maintain their beauty over time. Regular cleaning and avoiding exposure to harsh chemicals can help maximize the lifespan of your Relic tabletop.
No, Midtown tabletops are not designed for outdoor use. Exposure to rain, humidity, and UV rays can cause damage to the tabletops, compromising their durability and appearance.
To clean your Midtown tabletop, simply use a mild detergent and warm water with a soft cloth to wipe down the surface. Avoid harsh chemicals or abrasive cleaners, as they can damage the finish. For stubborn stains, a non-abrasive cleaner may be used, but always test it in an inconspicuous area first. Regular cleaning helps maintain the beauty and durability of your Midtown tabletop.
Midtown tabletops are built for durability and designed to last for many years with proper care and maintenance. While the exact lifespan will depend on factors such as usage, cleaning, and environmental conditions, these high-quality tabletops are crafted to withstand the rigors of commercial settings and maintain their beauty over time. Regular cleaning and avoiding exposure to harsh chemicals can help maximize the lifespan of your Midtown tabletop.
No, Veneer tabletops are not designed for outdoor use. Exposure to rain, humidity, and UV rays can cause damage to the tabletops, compromising their durability and appearance.
To clean your Veneer tabletop, simply use a mild detergent and warm water with a soft cloth to wipe down the surface. Avoid harsh chemicals or abrasive cleaners, as they can damage the finish. For stubborn stains, a non-abrasive cleaner may be used, but always test it in an inconspicuous area first. Regular cleaning helps maintain the beauty and durability of your Veneer tabletop.
Veneer tabletops are built for durability and designed to last for many years with proper care and maintenance. While the exact lifespan will depend on factors such as usage, cleaning, and environmental conditions, these high-quality tabletops are crafted to withstand the rigors of commercial settings and maintain their beauty over time. Regular cleaning and avoiding exposure to harsh chemicals can help maximize the lifespan of your Veneer tabletop.
Yes, Tribeca tabletops are specifically designed to withstand the rigors of outdoor use. They are resistant to fading, warping, and damage, making them a durable choice for outdoor dining areas.
No, we do not recommend using another base with your Tribeca tabletop. The tops are tough to drill into, and attempting to mount a different base could result in damage. For this reason, we only sell Tribeca tops paired with a BFM base. Our team pre-drills the holes to match the exact pattern of the base, ensuring a secure and trouble-free fit. This guarantees the best performance and protects the integrity of the tabletop.
E-coating or electrophoretic painting is a process that is used in making outdoor items because of its UV resistance as well as its protection against rust and corrosion. This process is used for a lot of automotive items as well as outdoor furniture. Steel can also be given a zinc plating under a powder coated finish to provide additional protection from the corrosive effects of moisture.
Yes, in most cases.
Yes.
No special treatment is required! Simply clean them with mild soap and water to maintain their appearance.
Yes, our outdoor furniture is designed to withstand exposure to saltwater.
European Beech Wood
Assembled in US from European components (Bulgaria)
The thickness of the foam-padded seat varies depending on the chair model. Please contact our sales team for more details.
The PHTB2626T Bali bar height base can be custom cut to lower heights for a charge
Contact our Customer service department for dims & pallet weight.
 Wind ratings are intended as a guide to the relative strength of the umbrellas only and tested at their optimal positions. Umbrellas with any degree of tilt should not follow the below ratings. Wind can be extremely variable, depending on the surroundings, elevation, gusts, etc. In any high wind or sudden extreme weather conditions, all umbrellas should be closed and secured immediately, regardless of size, weight, or base weight and never be left unattended in the open position. This will reduce the risk of damage to your umbrella, furniture, and property. we strongly recommend closing your umbrella when not in use or when sustained winds exceed 25 mph.
Yes, in most cases, replacement parts for damaged umbrellas are available. If you need assistance identifying or ordering the correct parts, please contact our sales department, and they’ll be happy to help.
Yes, seat pads are available for purchase depending on the model. For more information or assistance, please contact our sales department.
Please allow 7-10 days for shipping.
Please allow 3-5 days for shipping.
250 lbs.
We do not weight test our table bases, but if it is the correct base size for the top according to our sizing guide, it will support a top comparable in weight to our heaviest top of that size, generally the Veneer tops.
Availability depends on the product. Our customer service specialists are happy to assist you in determining if replacement parts are available for your item.
Chairs and armchairs come fully assembled for your convenience. Some barstools may require a simple installation of the leg brace.
Yes, assembly is required for all tables. Each product includes complete instructions, and our customer service team is available to assist with any questions you may have.
For small tears, you can use a vinyl repair kit, which typically includes adhesive and patching materials to blend seamlessly with the existing upholstery. For larger damage or professional results, we recommend reaching out to our customer service team for advice on replacement options.

Sales & Service Questions

Contact our freight department at freightquote@bfm1.com.
Absolutely! Our furniture is specifically designed and built to meet the rigorous demands of commercial spaces, ensuring durability, safety, and long-lasting performance.
Authorized dealers and resellers can send their purchase orders to sales@bfm1.com for prompt processing.
For freight issues and warranty claims please contact returns@bfm1.com.
We do not maintain a product showroom. We are happy to send finish and vinyl swatches free of charge. Contact samples@bfm1.com.
BFM Seating is a trusted leader in commercial furniture, offering a wide range of durable, stylish, and customizable options. Our commitment to quality craftsmanship and exceptional customer service ensures that you’ll find the perfect solutions to meet your needs and elevate your spaces.
In most cases, yes! We maintain a large inventory of our products so they are available to meet your needs. For specific items, feel free to contact our sales team for current availability.
Yes! We offer a wide range of customization options, including various vinyl grades and colors for indoor seating, an array of Sunbrella® fabrics for outdoor seating, and personalized touches like adding umbrella holes to tables or logos to your umbrellas. Let us help you create the perfect look for your space!
Contact your local food service equipment or commercial furniture dealer. Also, if you are working with a designer, they may help. Finally, our products can be found on many dealers' websites.
No, our products are sold exclusively through our dealer network, as they are specifically designed for commercial use.
Yes, we accept Master Card and Visa.
No, we do not charge an extra processing fee.
As stated above, food service equipment and commercial furniture dealers, brick and mortar and on-line handle BFM Seating as well as many design firms.
Product Quotes and inquiries: quotes@bfm1.com.
Send your address and contact information to quotes@bfm1.com and a representative will reach out.
Send a request to quotes@bfm1.com and a representative will reach out.
Our catalog is available exclusively in digital format. You can easily access it on our website.


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